9400 West Olympic Boulevard
Beverly Hills, CA 90212 USA
T: +1 310 277 5221
F: +1 310 277 4928
+ 1 800 670 6183 (from the U.S.)

    Frequently Asked Questions


    Show All | Hide All

    Is early check-in or late check-out possible?

    We always do our best to accommodate early check-in and late checkout requests, however these will be honored on an availability basis. In the case that a late checkout is available, the following late checkout fees apply: From 12:00pm – 3:00pm; $75.00 | From 3:00pm to 6:00pm; half day rate | After 6:00pm a full day’s rate will apply and the room will be extended for that night.

    How far is the hotel from the airport?

    We are conveniently located 13 miles from Los Angeles International Airport.

    What other airport/hotel transportation options are available?

    Burbank Airport is located just 15 miles from Beverly Hills in the San Fernando Valley. Long Beach Airport is also easily accessible via the 405 freeway approximately 30 miles away.

    May I pre-book, airport-to-hotel transportation?

    We would be delighted to arrange for transportation from the airport to the hotel through one of our preferred providers. Please contact our concierge team to make arrangements.

    Is parking available at the hotel?

    We offer Valet Parking $37 for sedans and $40 for SUVs & vans. Beverly Hills city ordinance does not allow overnight parking on public streets or in public parking structures. All hotels in Beverly Hills charge for overnight parking.

    Is there a minimum age requirement for check-in?

    You must be 18 years old with valid ID to make a reservation and check into the hotel on your own.

    Food and Beverage

    Show All | Hide All

    What are the operating hours of the restaurant(s)?

    Oliverio restaurant is open during the following times: Breakfast: 7:00am-11:00am | Lunch: 11:00am-4:00pm |Dinner: Tues – Sat: 4:00pm-11:00pm, Sun/Mon : 4:00pm – 10:00pm | Happy Hour (Mon-Fri) : 4:00pm-7:00pm

    What are the operating hours of the bar?

    Our Oliverio Bar is open from 11:00am until 12:00am Tuesday-Saturday and 11:00am – 11:00pm Sunday and Monday.

    May guests make special requests for wine or other alcoholic beverages?

    A wide range of Alcoholic beverages are available for purchase with valid photo ID. Guests must be 21 years or older. Corkage is $35.00 per bottle for wine and $10.00 for beer.

    Is room service available?

    In-room dining is available on a 24 hour basis, 7 days a week with a limited menu from 11:00pm – 6:30am.

    May special gifts be ordered in advance by either the guests or their friends?

    Amenities may be purchased in advance for guests via the Sales Department or our Front Desk.

    May guests make special requests for dietary restrictions?

    Our culinary team is committed to accommodating our guests’ dietary needs to the best of their ability.

    General Topics

    Show All | Hide All

    Is there a Concierge? What specific services are provided by the concierge?

    Concierge service is available at our front desk. Our team is well versed in regard to local dining, attractions, and special events.

    How far is the Hotel from the Beach?

    We are located just 10 miles east of the Santa Monica beaches in the heart of Beverly Hills. Approximately 15 minutes by car.

    What is the appropriate dress on property?

    Our dress code is hip, cool and casual.

    Are there welcome amenities in the lobby for arriving guests?

    Welcome amenities can be arranged through sales or our front desk. Please feel free to request a price sheet.

    Do you have taxis available?

    Taxis are available 24/7 and can be arranged via our front desk. A 15 minute grace period is requested.

    Is there an amenity fee?

    Yes, Avalon Hotel Beverly Hills charges a nominal fee of $15 per night.

    This program includes, but is not limited to the following: 

    • Welcome glass of Prosecco upon arrival
    • Morning selection of coffees and teas available at Oliverio restaurant
    • Complimentary Keurig in-room coffee (2 capsules per day)
    • Newspapers available upon request including LA Times, USA Today and Wall Street Journal
    • Hi-speed internet access for multiple devices
    • Local and toll-free calls
    • Concierge Services
    • Airport boarding pass printing station
    • Seasonal wellness programs including poolside yoga and weight training
    • 24-hour wellness studio access - complimentary fruit and bottled water
    • Running and cycling routes - complimentary bottled water and towels
    • Seasonal entertainment programming including access to Roxbury Park Packages
    • Pool offerings including towels, curated books and magazines, Oliverio restaurant tastes and pool concierge service

    Guests Accommodations

    Show All | Hide All

    What type of pillows are placed on each bed?

    We are delighted to offer both down and hypo-allergenic pillows.

    What categories are available and what are the differences.

    We are happy to offer a wide range of room categories to meet your needs. Please see detailed descriptions under the accommodations section of this website.

    Does the rate include breakfast?

    Breakfast is not included in our room rates, however a-la-carte breakfast is available in our Oliverio restaurant from 7:00am- 11:00am daily.

    Do the guestrooms have mini-bars?

    There are fully stocked mini-bars available in every guestroom for your convenience.

    Recreation and Entertainment

    Show All | Hide All

    How safe is the swimming at Santa Monica Beach?

    Lifeguards patrol the beaches for your safety during the peak summer season, however may not always be on duty. Swimming is at your own risk.

    What is the water temperature of the pools?

    Our pool is kept at a comfortable 80 degrees.

    What type of yoga is available at the property?

    We offer a complimentary yoga class for hotel guests every Saturday morning at 9:00am provided by Kinema Fitness.

    Can sport or activities be pre-booked?

    We are happy to offer a wellness menu in partnership with Kinema Fitness. Other activities and tours may be arranged via our concierge.

    Is there one or more “must see” local attractions?

    We are located close to the Griffith Park Observatory, The Hollywood sign, Hollywood Boulevard (Walk of Fame) and we are just steps away from Rodeo Drive.


    Show All | Hide All

    Is there high-speed Internet access?

    Internet access is available at a fee of $10.95 per day. Complimentary internet access is available at the front desk for printing and quick references.

    Is there a gift shop on property? When is it open? What does it sell?

    We do not have a gift shop available on property however we are just steps from a wide range of shopping on Beverly Drive.

    What are the locks and additional security devices on the guestroom doors?

    All of our buildings and guestrooms require key card access for entry and we have staff available on property 24 hours a day.

    Are there any consulates in the vicinity?

    There are many consulate offices are located in Beverly Hills and the surrounding areas. Further information can be accessed via our Chamber at www.lovebeverlyhills.com or the Los Angeles Visitors Bureau at http://discoverlosangeles.com.